Privacy Policy

Thank you for choosing JaysonSellsCars Ltd. (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice with regard to your personal information, please contact us at info@jaysonsellscarsandtrucks.ca. The purpose of this privacy notice is to explain to you what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect. This privacy notice describes how we might use your information

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services. The personal information we collect may include the following: Names; phone numbers; email addresses; mailing addresses, and other similar information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Website for a variety of business purposes described below. We use the information we collect or receive:

1. Purpose of SMS Communication SMS will be used to provide timely and relevant information to customers regarding: Appointment reminders Vehicle availability and updates Sales promotions or special offers Order status or updates Customer support inquiries Other essential customer-related information

2. Consent & Opt-in Customers will be asked to provide their explicit consent before receiving SMS messages. This can be done via a sign-up form, phone call, or in person at the dealership. Customers may opt-in by replying "YES" or through an online subscription form. The consent will be documented, ensuring compliance with relevant laws (such as the Telephone Consumer Protection Act or GDPR).

3. Frequency of Messages SMS messages will be sent only when necessary. We will ensure that customers are not overwhelmed by frequent messages. Promotional messages will be sent no more than 2-3 times per month, and operational messages (e.g., reminders, order updates) will be sent only when required.

4. Message Content Guidelines Clear and Concise: Messages should be brief and to the point, ideally under 160 characters. Brand Tone: All messages will maintain a professional and friendly tone, reflecting the values of JaysonSellsCars. Relevance: Each message will be relevant to the customer’s inquiry, previous interactions, or the nature of the communication (i.e., sales, appointment reminders). No Spam: Messages will never be sent unsolicited. Only customers who have opted in will receive SMS messages.

5. Opt-Out Process Every SMS sent will include clear instructions on how customers can opt-out (e.g., "Reply STOP to unsubscribe"). Upon receiving an opt-out request, customers will be immediately removed from our messaging list. Customers will also receive a confirmation message of their unsubscription.

6. Privacy and Data Protection Customer contact information will be stored securely and only used for the purpose of SMS communication related to their dealings with JaysonSellsCars. We will not share, sell, or disclose customer information to third parties without prior consent, unless required by law. All messages will comply with relevant data protection regulations.

7. Emergency Communications In cases of urgent matters (e.g., critical updates about the vehicle purchase or maintenance), SMS may be used for immediate communication without prior consent. However, emergency communications will be sent sparingly and be marked as urgent to ensure clarity.

8. Monitoring and Compliance SMS communications will be monitored for compliance with this policy. Any violations will be handled promptly, and corrective measures will be taken, including possible retraining of staff.

9. Customer Service Customers may reply to any SMS for further assistance. Staff will respond promptly, aiming to reply within 24 business hours. SMS will not be used as the primary method for resolving complex customer issues but rather for short queries or information requests.

10. Legal Compliance JaysonSellsCars will comply with all federal and state laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and any applicable state regulations, regarding SMS communications.

Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

By adhering to this SMS Messaging Policy, JaysonSellsCars aims to foster positive customer relations, enhance communication efficiency, and ensure privacy protection. We are committed to delivering relevant and respectful messages that meet customer needs while adhering to legal standards.

For any questions or concerns regarding SMS communications, please contact our customer support team at info@jaysonsellscarsandtrucks.ca.